FAQ
Firstly
Q
The fxbinary?
A
Overseas suppliers services that can be performed binary options trading.
Q
What is Binary Options?
A
It is an easy investment to predict price goes up or down.
Q
Is it possible to make a profit in binary options?
A
Check the latest market-related news, you can of course be carried out the correct investment.
Q
Hours of fxbinary is?
A
It is open from Monday 7 am until Saturday morning at six o'clock. (Japan time)
Maintenance time:6 to 7 o'clock on weekdays (JST)
Q
Support of the corresponding time?
A
Support are accepted 24 hours, but the corresponding time will be 16 pm weekdays from 11am. (Japan time)
Q
Period of up to identity verification to be approved?
A
Identification will correspond to the support of the corresponding time (16 pm weekdays from 11am).
※ When I received sent to outside support of the corresponding time, we will reply with confirmation the next business day.
Q
Do you have a browser that recommended?
A
We recommend Google Chrome (the latest version), the fxbinary.
Q
Trade screen does not appear
A
We use the latest Web technology in fxbinary, not available in older browsers. Please use the following corresponding browser (the latest version).

▼ desktop
Windows
  • Google Chrome (and later vr45)
  • Mozilla Firefox (or later vr40)
  • Apple Safari (and later vr7.0)
  • Microsoft Internet Explorer (or later vr10)
Mac
  • Google Chrome (and later vr45)
  • Apple Safari (and later vr6.0)
  • Mozilla Firefox (or later vr37)
▼ Mobile
Android
  • Android standard browser (or later vr4.2)
  • Google Chrome (and later vr44)
iOS
  • Apple Safari iOS (and later vr7.0)
  • Google Chrome (and later vr44)
For registration
Q
How much is the registration and account maintenance costs?
A
All available for free.
Q
Provisional registration of the completion notification does not reach.
A
This is considered a possibility that it has distributed to the junk mail folder.
Mail address side of the set of available is necessary regarding cancellation of the junk e-mail filter.
Please refer to the junk e-mail unset the following methods.
Q
Is it possible to change the registration information?
A
Yes. You can change from the member like information menu.
Q
I forgot my password. What can I do?
Q
I have forgotten the e-mail address at the time of login. What can I do?
A
Sorry to trouble you Inquiry Please contact me from.
About deposit and withdrawal
Q
Payment method?
A
クレジットカード( MasterCard®、JCB )、銀行振込をご利用いただけます。
Q
Prepaid credit card (V replica, vanilla Visa online, etc.) or it can be settled in?
A
MasterCard®のプリペイドクレジットカードであればご利用いただけます。
Q
What is the charge name on the statement when credit card is settled?
A
·The billing name on the statement when settled using BTC-Payments is as follows.
MasterCard: "INVELJP 0362053361"
JCB:「TRINITY0362053361」

Q
Withdrawal method?
A
It is also possible to any bank in the world.
Q
The times can be deposit-withdrawal?
A
It has 24-hour reception of your deposits and withdrawals both.
※ support of the corresponding time will be 16 o'clock weekday morning 11. (Japan time)
Q
Not reflected in the account for the payment. why?
A
Please contact customer support. ( Inquiry )
Q
Period according to the Bank withdrawal procedure?
A
It usually takes 5 business days to confirm, and 2-3 business days to wire-transfer.
*If there are incomplete registered information, it may take more days.
Humbly, thank you enough for your understanding.
Q
What is the bank withdrawal fee?
A
Commission in the case of your withdrawal will not be applied.
*A fee of $35 will be charged in case of withdrawal of 20 (Ten thousand) yen or less. We will deduct the withdrawal fee from the withdrawal amount.
With regard to the relay bank charges (lifting charge) and receiving bank charges at the time of overseas remittance, it will be borne by the customer.
For With regard to the receiving bank charges vary depending on the bank to receive your use at the time of withdrawal, please contact us directly to the bank, which is your registration to the transfer destination.
※A predetermined fee will be incurred if you need to withdraw money again due to a difference in bank account
Q
After the payment, can I withdraw the deposit amount to not do it a trade?
A
Your withdrawal is, you'll need to be on the more amount of payment of trade.
Q
Do you bonus can withdrawal?
A
Bonus withdrawal conditions requires 30 times or 40 times the dealings of the bonus amount.